qantas airline review with kids

Qantas Airlines – Family Friendly Airline

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Like so many Aussies, it’s only natural we have flown Qantas on many occasions. Both domestically and internationally, and even after all these years, they remain one of our favourite airlines for family friendly or any kind of travel.

Founded back in 1920 in the Queensland outback, Qantas has become Australia’s largest domestic and international airline. Qantas also own budget Australian airline Jetstar, expanding their airspace dominance, with their main competitor being Virgin within Australia.

qantas airline review with kids


Checking In

Check in with Qantas has always been smooth and easy and typically with few delays. Although our most recent experience did involve a 2 hour delay due to the arriving plane running late. They made up a lot of this time in the air thankfully!!

Our most recent flight with Qantas Airlines was from Brisbane to Los Angeles with a codeshare agreement from Los Angeles to Puerto Vallarta in Mexico, with Alaska Airlines.  This was just the two of us, however, our previous trip was flying Qantas to Europe with the kids, plus recent domestic trips to Sydney and Melbourne.

Qantas check in at Brisbane International and Domestic airports is simple and quick. They have a self-check in area which is all electronic and prints off your boarding passes, then you line up to do your bag drop if you have any.

These days if you are travelling to the USA, there is a new security measure that involves a brief interview process while you’re lined up. It does not add any extra time to your check-in. They will add a sticker to the back of your passport to confirm you have completed the process and this will be checked upon arrival in the USA.

There are attendants available to assist during the self check in process, and can help with any seat change requirements you may have also. We have never had an issue with seating on Qantas, unlike some other airlines where our kids have ended up seated separately to us and we’ve had to go through the process of having our seats changed to be together.

On Board

Qantas planes are always well maintained and fairly modern with technology and facilities. They are upgraded regularly to increase passenger comfort and we have always found them to be more comfortable than some of the other more budget domestic and international airlines travelling the same route.

The onboard entertainment system has lots of new release movies and is updated monthly.

There is plenty to watch and keep you entertained with TV shows, radio stations and games also. Some of the planes have different systems, but all easy to use. The earphones can be a bit tricky for the kids though as they tend to slide off their heads a bit. They need some small kid-sized versions but I haven’t found any airlines that offer these yet. We managed!

They serve food at regular intervals with two big meals on long haul flights and regular snacks and drinks. The meals are good and the kids enjoyed them too. You can request special meals if needed before the flight via the online management on the website.

The kids were also given activity packs before we took off so they had something fun to do during the flight. This kept them entertained for a little while. It had memory cards, an activity book and pencil inside a cute little case.

flying qantas with kids

The previous time we travelled with Qantas long haul, Violet was around 14 months and still small enough for a baby bassinet onboard. These things are fantastic when you travel with infants because it means you don’t have to hold them the entire flight but you do need to reserve them before the flight as they tend to book out pretty quick. The other bonus is when you get a bassinet seat, it is in the bulkhead seating section so you get extra leg room too! Woohoo!!

This was our little cutie snoozing away in the bassinet, which is clear so you can see them. This isn’t the case with all airlines and I love that you don’t have to get up to check on them.

baby in airline bassinet


One of my favourite things about Qantas flights, and many Virgin flights are also similar, is the friendliness of staff on board. Something we have noticed on our recent few Qantas long haul flights is a large portion of their cabin crew are men, which is awesome to see both men and women in attendant roles and a female pilot too! Gender equality at its best! The staff also seem on average to be older too.

You can tell they love their job! They are full of that much loved Aussie sense of humour and genuine smiles making the flight experience more enjoyable, even when you’re stuck on a plane for 12 hours!


Qantas have their own rewards program – Qantas Frequent Flyer program and there are many ways to earn points if you are Australian, including shopping at Woolworths supermarkets, however for anyone who is not from Australia, they are also members of the Oneworld Alliance which means you can earn Oneworld rewards points instead.

During our 2016 USA family holiday, we used Qantas rewards points to pay for our Anaheim accommodation for 6 nights. We are already on our way to another free flight or stay from rewards points redemption.

Qantas Airlines Review

Qantas Airlines with kids was a positive experience with great services and facilities, onboard entertainment, and activity packs for kids, regular meals and snacks and best of all, really friendly, fun and helpful staff appear to enjoy their work. We are always happy to fly Qantas Airlines with kids or without them in future.

In summary:

  • Great service
  • Free onboard entertainment system on long haul flights
  • Relatively comfortable seats
  • Warm woven blankets
  • Availability of several class type upgrades
  • 2 x 23kg checked bags per person for long haul flights between USA & Australia
  • Friendly staff
  • Easy check in
  • Oneworld Alliance member
  • Qantas Frequent Flyer rewards program

Flying with kids is never an easy thing so having an airline that can take some of the stress out of that part of the trip is always a positive and Qantas Airlines does fit the bill! Check out more of our airline reviews.

If you need help planning your USA visit, check out our tips, reviews and articles on North America with kids.

Ready to book your own Qantas flight? Check out the latest flight deals on Skyscanner.

qantas airline review