On our recent trip to the United States, we booked our flights with Virgin Australia, however the return leg of our flights back to Australia were with operated by Delta Airlines. Having had no previous experience with the airline, we were a tad nervous what they would be like, especially having had such a great experience with each of the Virgin Airlines branches. Thankfully our experience with Delta Airlines was a positive one!
REVIEW: DELTA AIRLINES WITH KIDS
Our flight with Delta Airlines was from Los Angeles to Sydney, which is around a 7 or 8 hour flight. We arrived at LAX with plenty of time, but the check in process was a bit confusing and chaotic. As we had booked our flights on two separate booking numbers, with mine & our youngest daughter redeemed with frequent flyer points and hubby and our eldest daughter purchased as normal, we were stressed we would end up sitting nowhere near each other on the flight as there had been no option to choose seats during the online booking or check in process, so we waited until we arrived at the airport and headed to the special services desk for assistance.
Not being able to choose seats prior to check in is a basic economy restriction, so if you want peace of mind prior to your travel date, you may want to pay a little extra for one of the optional ticket upgrades.
The process of getting our seats moved together on our flight was thankfully straightforward. As it turns out, the flight was pretty empty anyway so there were a lot of spare seats.
We were on a red eye flight so we were hopeful for sleeping kids for most of the flight home. With a 20 month old and a 4 year old, these things do not always go to plan! But thankfully our onboard experience was a positive one, which made the restless children much easier.
The plane itself was a little bit older and not as comfortable as the Virgin Australia aircraft we had on the way to the USA, but it was adequate and well maintained. The entertainment system was also standard for an international flight. We did not utilise it as much on this flight being overnight, but there was enough games and kids movies to entertain the girls when they wanted it.
We were served food about an hour in. A little slower than I had hoped, which mean our eldest fell asleep before dinner arrived. Not to matter… sleeping kids are a good thing!
The food was fine. Typical airline food and adequate servings. However travelling with a toddler under 2 is always that awkward thing where they aren’t quite ticket holders so most airlines don’t actually serve them a meal. She shared some of mine instead, although later in the flight the flight attendants offered her snacks and extra servings of what they were offering, which was really lovely, knowing this was not necessarily part of the service.
In fact, the service and friendliness of the staff on the Delta Airlines flight stood out as the number one thing from the flight. They were always smiling, chatty and made extra effort to interact with the kids too. It was definitely above and beyond as far as service went and made travelling with young kids much easier.
With so many empty seats, many passengers were able to have a full row of seats to themselves to stretch out. We did not get so lucky, with me and 2 kids in our seats, but with hubby able to move to the middle row to give us more room. It made some difference… expect for the fact I had a clingy toddler who wanted to nurse or be held all night… not much sleep for me, but at least the rest of the family slept ok!
Delta Airlines Review
Delta Airlines with kids was a positive experience with adequate services and facilities, onboard entertainment, including wifi on select planes (it was not working during our flight and they apologised for the inconvenience), regular meals and snacks and best of all, friendly and helpful staff. We would be happy to fly Delta Airlines with kids or without them in future.
- Great service
- Onboard wifi and entertainment system on most long haul flights
- Not the most comfortable seats but adequate
- Availability of several class types
- 2 x 23kg checked bags per person for long haul flights between USA & Australia
- Seats not allocated until after check in for basic economy flights
Flying with kids is never an easy thing so having an airline that can take some of the stress out of that part of the trip is always a positive and Delta Airlines does fit the bill! Check out more of our airline reviews here.
If you need help planning your USA visit, check out our tips, reviews and articles on North America with kids.
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